469-853-4962   558 S. Central Expressway, Richardson, TX 75080   Phone: 469-853-4962 Remote Support

About Us

Active Computer Technologies brings 25 years Managed Services experience to Dallas

Active Computer Technologies started our business because we saw a major gap in the industry. Small business IT support services were not effective. Even though small businesses make up 99.7 percent of U.S. employer firms, they are underserved. We set out to change all that by providing effective managed services Dallas small businesses need to succeed.

For the last 25 years, Active Computer Technologies has delivered reliable managed IT support services. We have clients in almost every major industry in many locations around the U.S. Additionally, we have developed global relationships providing access to savvy managed services resources.

Our commitment to improvement and growth begins in-house and extends to our clients. In 2016 we began using one of the highest rated Client Management Solutions and Remote Management and Monitoring solutions to better support our customers.  In addition, we focus heavily on supporting and training our team to keep them up-to-date with the constant changes in technology, particularly around network security.

 

Enterprise-level Managed Services for Small Businesses

It has always been our policy to have a skilled technician familiar with your systems answer your calls. This is also the individual who will provide on-site support. Not only does this allow us to become very familiar with your technology ecosystem, it ensures we are building the personal relationship we believe in.

While we provide a multitude of technology services, our primary small business IT support services include:

Our team has cumulative experience of 75 years, giving us the breadth and depth of knowledge required to provide excellent managed IT services. We are also proud that we have minimal turnover because we focus on our team as well as our clients. Respect is at our core.

The technology experience we bring to the table is expansive, and includes:

  • Cisco products
  • Firewalls
  • Microsoft products, including hosted and Exchange servers
  • VMWare
  • Multiple Customer Relationship Management systems
  • Secure network setups
  • SSL encryption
  • HIPAA / HITECH Business Administrator

Our team is well-versed in too many types of software to list. However, in addition to small businesses, we are experts in the areas of accounting and healthcare. The team also brings a number of important certifications, including Microsoft Certified Professional, CompTIA A+, Certified Novell Engineer, and Certified Cisco Network Professional. Additionally, we are experts in project management and systems administration.

 

Active Computer Technologies is Committed to Personal Relationships

At Active Computer Technologies, we work closely to make sure that everyone, even those not directly related to your account, knows what is happening across our client base.  Why? Because it is crucial that we are well-versed in the challenges our clients are facing. Our collaborative process ensures we are finding the best and most creative solution. It also means that our clients are cared for by every member of our team.

We would be honored to work with your company. Please give us a call to discuss how we can remove the technology frustration from your business equation. We strongly believe in providing managed services Dallas small businesses, and others around the nation, that create growth and success. Contact us today.

Note from the Founder

As the founder and president of Active Computer Technologies, I have focused on servicing small businesses because we feel we can build more personal relationships with the clients and there is a greater need for personal attention.  We have been successfully serving small business for 25 years. As of today, our clients have been with us an average of 11 years.  The last three years has been particularly successful in our relationships, as we have an average 95.7% retention rate. I believe this is due to our philosophy of partnering with our clients for growth. We believe in going that extra mile and will work diligently to ensure a successful outcome. We are honored that our clients believe in us, as we believe in them. ~Dan Washington

Remote Support

Our Why

Over 25 years ago, Active Computer Technologies was created to help small businesses compete with larger corporations. Today we provide managed services Dallas businesses rely on to be successful.

ADDRESS

558 S. Central Expressway, Richardson, TX 75080
Phone: 469-853-4962