469-853-4962   558 S. Central Expressway, Richardson, TX 75080   Phone: 469-853-4962 Remote Support Client Portal

What Is Managed Services?

managed IT service

The term ‘managed services’ has been used a lot lately. Why is that? Has it become a loosely defined, all-inclusive phrase? What exactly is ‘managed services’? And, what does it mean to you?

If you run a small, medium or large business, you will have specific technology needs. You need to help suppliers, employees, and customers communicate. You need to protect proprietary information and sensitive customer information.

Typically, you would hire information technology staff to help you buy, lease, build, and manage what you need. However, technology has become more expensive. It has also become more complex, so there is much more for your staff to manage. But, what if they didn’t have to? What if someone else, or even the technology itself, could handle your needs? So, that you can focus on running your business!

Our managed services solutions

Active Computer Technologies can let you do just that by meeting all of your technology and communication needs. This solution can include the following:

  • Network and communication based services related to WAN or LAN based infrastructure,
  • Computer based services related to desktop or enterprise computing infrastructure, and/or
  • Application based services related to user or enterprise based applications, or associated business processes.

We employ highly skilled IT experts who will monitor and manage your IT solutions remotely from a network operations center. Any necessary troubleshooting, and upgrades can be handled by us including moves.

When switching to a managed service provider, many companies fear that they will be giving up control. The good news is that you don’t have to. With managed services, you can choose to manage most or some of your solutions. This is not about outsourcing alone; it is about developing a road map to cloud based services depending on the operator model you choose.

To find out more about managed IT services, contact us today.

Our Why

Over 25 years ago, Active Computer Technologies was created to help small businesses compete with larger corporations. Today we provide managed services Dallas businesses rely on to be successful.


558 S. Central Expressway, Richardson, TX 75080
Phone: 469-853-4962